Terms of Service

These Terms of Service govern your access to and use of Automated Recruiter, a software-as-a-service platform operated by Automated Recruiter LLC ("Automated Recruiter," "we," "us," or "our"). By accessing, registering for, purchasing, or using the platform, you agree to these Terms.

Platform Scope

Automated Recruiter provides recruiting workflow software that helps recruiters, staffing agencies, hiring teams, and individual users structure job intake, generate job descriptions, process inbound applications, apply keyword and location gating, perform structured candidate evaluation, and manage related recruiting workflows. The platform is offered as both a business-to-business and business-to-consumer software service depending on the account type and use case. For commercial and billing purposes, the platform is generally offered as remotely accessed software or software-as-a-service, not downloadable software.

The platform is a decision-support tool only. Automated Recruiter does not make hiring decisions, does not act as an employer, employment agency, staffing firm, or law firm, and does not guarantee hiring outcomes.

Eligibility and Account Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to use the platform. If you register or use the platform on behalf of a company, staffing agency, or other organization, you represent and warrant that you are authorized to bind that entity to these Terms.

You are responsible for maintaining accurate account information, safeguarding login credentials, and all activity occurring under your account or tenant.

Subscriptions, Fees, and Renewals

Paid access to the platform is offered on subscription terms described on the pricing page, applicable order form, or checkout flow. Self-serve signup is not currently open. After launch, Solo plans may include a free trial of up to 7 days or up to 30 assessments, whichever comes first. Team and Agency trial terms may differ when those plans become available. When signup becomes available, checkout will show the current plan terms before payment.

If you start a Solo free trial after launch and do not cancel before the earlier of the 7-day trial period ending or the 30-assessment trial limit being reached, your selected paid subscription begins automatically and you authorize us and our payment processors to charge the applicable subscription fees, overage charges, taxes, and other agreed charges using your selected payment method. At that point, your assessment count resets for the paid billing period, and your monthly renewal date is anchored to the date the paid subscription begins. Team and Agency billing terms may differ when those plans become available.

Subscriptions renew automatically on a recurring monthly basis unless canceled in accordance with these Terms or unless a separate written enterprise agreement provides otherwise. Pricing, included assessments, included seats, overage rates, and any trial eligibility are determined by the plan associated with your account or tenant.

Unless otherwise stated in writing, fees are non-refundable except where required by law.

Taxes and Billing Responsibilities

You are responsible for all applicable sales, use, value-added, withholding, or similar taxes, duties, or governmental charges associated with your subscription and use of the platform, excluding taxes based on Automated Recruiter's net income.

Applicable taxes may be calculated based on the billing information you provide, including customer or legal entity name, billing address, country, state or region, postal code, tax identification numbers, and exemption status.

Automated Recruiter may use third-party providers, including Stripe and Stripe Tax or similar services, to determine, calculate, and collect applicable taxes at checkout, upon paid conversion after any trial, during renewals, and on overage or usage-based charges.

If you claim exemption, resale, reverse-charge, or similar tax treatment, you must provide valid and complete documentation. Automated Recruiter may continue collecting taxes until such status is validated and applied.

You are responsible for maintaining accurate billing and tax information and for complying with any applicable tax obligations in your jurisdiction.

Assessments and Overage Billing

The platform distinguishes between applications and assessments. Applications may be unlimited under a given plan, while assessments are billable events. An assessment generally means a candidate who passes applicable filters and receives a completed structured evaluation against a job. Filtered, duplicate, unreadable, failed, or incomplete candidate-processing events do not count unless otherwise stated in the applicable plan terms.

If your usage exceeds the included assessments or other billable limits in your plan, we may charge overage fees at the rate associated with your current plan. Overage may be billed in arrears and may appear on a subsequent invoice, renewal, or billing statement.

Upgrades, Downgrades, and Cancellation

Unless a separate written agreement states otherwise, self-serve plan upgrades may take effect immediately and may be prorated. Downgrades generally take effect at the start of the next billing period so that already-paid access is not removed mid-cycle. Cancellations generally take effect at the end of the current paid billing period unless we expressly state otherwise in writing.

If you schedule cancellation, you may retain access through the end of the paid term, but any final-period overages or other accrued charges remain payable. Reactivation, plan changes, and exceptions may depend on the billing system, payment processor behavior, or customer support review.

Payment Failure, Suspension, and Termination

If a charge is declined, fails, is reversed, or remains unpaid, we may place the account in a past-due or grace status, restrict access to paid features, suspend or terminate the account, require updated payment information, or pursue lawful collection. We may preserve access to billing-management functions while restricting use of paid recruiting features so that you can recover the account.

We may also suspend or terminate access immediately if we reasonably believe your use violates these Terms, applicable law, third-party rights, platform security requirements, export controls, sanctions laws, or creates material risk to the platform or others.

Customer Data, Candidate Data, and Compliance Responsibilities

You are responsible for all content, data, and materials submitted to or processed through the platform, including job information, resumes, candidate details, communications, internal notes, evaluation criteria, and hiring workflow data. You represent and warrant that you have all rights, permissions, notices, and legal bases necessary to collect, use, disclose, upload, transfer, and process such information through the platform.

You are solely responsible for complying with all laws and regulations applicable to your recruiting, staffing, screening, employment, privacy, consumer protection, anti-discrimination, recordkeeping, and communications practices, including any obligations relating to candidate notice, consent, or adverse-action workflows. Automated Recruiter does not provide legal advice, HR compliance advice, or employment-law determinations.

You are responsible for determining whether your use of the platform constitutes automated decision-making under applicable law and for implementing any required human review, disclosures, or safeguards.

Data Processing Roles

When you use the platform to process recruiting or candidate information on behalf of your organization, you are generally the controller or business responsible for that data, and Automated Recruiter acts as a processor or service provider for purposes of providing the service. For direct individual accounts, account, billing, support, and similar relationship data may be processed by us as controller. If a separate data processing agreement applies, that agreement governs to the extent of any conflict for processing obligations.

AI and Decision-Support Limitations

The platform may generate job descriptions, candidate summaries, structured evaluations, scores, recommendations, interview questions, warnings, or other outputs using automated systems, including machine learning or artificial intelligence.

These outputs:

• are generated automatically based on available inputs and system logic
• may contain errors, omissions, bias, or incomplete or incorrect conclusions
• are not guaranteed to be accurate, complete, or compliant with applicable law

You acknowledge and agree that:

• the platform is a decision-support tool only and does not make employment decisions
• Automated Recruiter does not act as an employer, staffing agency, recruiter of record, or decision-maker in any hiring process
• you are solely responsible for all recruiting, screening, evaluation, interview, selection, rejection, offer, and employment decisions
• you are solely responsible for compliance with all applicable employment, anti-discrimination, and hiring laws and regulations
• you must independently review, validate, and verify all outputs before relying on them

Automated Recruiter does not provide legal advice, HR compliance advice, or employment-law guidance.

Platform Data Usage and Service Improvement

To operate, maintain, improve, and evolve the platform, Automated Recruiter may process, analyze, and derive insights from data submitted to or processed through the service, including recruiting workflow data and candidate-related information, subject to applicable law and contractual obligations.

This may include:

• improving matching, ranking, and evaluation systems
• developing new product features and workflows
• enhancing system performance, accuracy, and reliability
• supporting future platform capabilities, including talent discovery, rediscovery, and matching systems

Automated Recruiter does not sell personal data for monetary consideration and does not use customer recruiting data for unrelated third-party advertising purposes.

Any broader use of candidate data remains subject to applicable law, customer agreements, and required notice or consent where applicable.

Acceptable Use Restrictions

You may not use the platform to:

• Violate law or third-party rights.
• Process personal data unlawfully or without appropriate authority.
• Upload malicious code, interfere with the platform, scrape the service unlawfully, or bypass security controls.
• Reverse engineer, copy, frame, mirror, or create derivative works from the platform except as permitted by law and not waivable by contract.
• Resell, sublicense, or provide unauthorized third-party access to the platform.
• Use the platform to build or train a competing product using our confidential, proprietary, or non-public service behavior.

Intellectual Property and Feedback

Automated Recruiter and its licensors retain all rights, title, and interest in the platform, software, models, workflows, documentation, branding, and related intellectual property, except for your data. As between you and us, you retain ownership of your submitted data, subject to the limited rights you grant us to host, copy, transmit, process, display, and analyze that data as necessary to provide, secure, support, improve, and enforce the service.

If you provide suggestions, comments, ideas, or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate that feedback without restriction or compensation.

Confidentiality

Each party may receive non-public information from the other in connection with the service. The receiving party will use the other party's confidential information only as needed to perform under these Terms and will protect it using reasonable care. Confidential information does not include information that is publicly available without breach, already known without restriction, independently developed without misuse, or lawfully received from a third party without confidentiality obligations.

Third-Party Services

The platform may rely on third-party infrastructure, payment processors, AI providers, email providers, identity providers, hosting vendors, or other service providers. We are not responsible for outages, errors, or policy changes caused by third-party services outside our reasonable control.

Service Changes

We may update the platform, plans, features, pricing, or these Terms from time to time. Features may change, be suspended, or be discontinued. Updated Terms become effective when posted or on the date otherwise stated. Your continued use after the effective date constitutes acceptance of the updated Terms.

Disclaimers

To the maximum extent permitted by law, the platform is provided "as is" and "as available."

Automated Recruiter disclaims all warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, security, accuracy, completeness, or results from use of the platform.

Limitation of Liability

To the maximum extent permitted by law, Automated Recruiter will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, business interruption, or loss of data, even if advised of the possibility of such damages.

Automated Recruiter's total aggregate liability arising out of or related to the platform or these Terms will not exceed the amounts paid by you to Automated Recruiter for the service in the 12 months immediately preceding the event giving rise to the claim, or $100 if no fees were paid.

Nothing in these Terms limits liability to the extent such limitation is prohibited by law.

Indemnification

You agree to defend, indemnify, and hold harmless Automated Recruiter, its affiliates, and its officers, directors, employees, and agents from and against claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your data, your recruiting or employment decisions, your use of the platform, your violation of law, or your breach of these Terms.

Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Any dispute arising from or relating to these Terms or the platform will be brought exclusively in the state or federal courts located in Georgia, and each party consents to that jurisdiction and venue.

General Terms

These Terms, together with any applicable order form, data processing agreement, or other written agreement expressly incorporated by reference, form the complete agreement between you and Automated Recruiter regarding the service. If any provision is held unenforceable, the remaining provisions will remain in effect. Your rights and obligations may not be assigned without our prior written consent except in connection with a merger, acquisition, or sale of substantially all assets. Our failure to enforce any provision is not a waiver.

Contact

For legal, billing, or Terms questions, contact us.